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Old 8th July 2009, 04:14 PM   #16 (permalink)
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So guys, anybody know where we could pick up some alloy wheel padded covers for transport as it might be worth doing a group buy or something to prevent this in the future
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Old 8th July 2009, 04:21 PM   #17 (permalink)
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All the cars I've seen going to and from Marshalls have been on transporters with padded wheel covers in place. So.... does the dealer choose the transporter company?
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Old 8th July 2009, 04:23 PM   #18 (permalink)
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they are supposed to use the straps with a pad on them for alloy wheels, Most recovery trucks use these. We had this problem and it happened once but luckily it was a damaged car, We bought the proper straps straightaway and have recovered ferrari's, lambos etc and never have had this issue since then..
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Old 8th July 2009, 04:23 PM   #19 (permalink)
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what dealer did you see doing that woreod?
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Old 8th July 2009, 09:09 PM   #20 (permalink)
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No, unfortunately the HPC has no control.

All Nissan do is use the existing RAC breakdown recovery service and in turn the RAC farm it out to the lowest bidder local contractor they use to supplement their national service with RAC vans.

At least I presume this, as the Company I dealt with for my optimisation were the same local company that recovered my 350Z when it was hit from behind by a Hungarian truck with the driver on is mob trying to up the side whilst I queued to turn right.

Luckily for me the guy picking mine up was a totally petrolhead of many years (restored classic rally cars in his free time) and gave my mota complete TLC. He was picked by the boss to do the job because he trusted him out of 10 other drivers!

I'd happily use him again - but it's the luck of the draw.
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Old 9th July 2009, 06:15 AM   #21 (permalink)
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HPC was Marshalls. I also seem to remember them rejecting one truck because it didn't have a flat enough load bed (for loading)......
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Old 9th July 2009, 07:39 AM   #22 (permalink)
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This sort of thing should not happen ,my car was an imported JDM and trailerd all over Japan and the UK untill I finally got it ,not a mark on any wheel at all .You have one trailer service for a few miles and the wheels are shagged not right at all.Even if the wheels are a grand each (but thats customer price) They be cheaper through dealer to dealer ,dont accept anything but new one's .Have you got pics of the damage ?
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Old 9th July 2009, 07:52 AM   #23 (permalink)
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Surely the HPC's (or whoever they use to deal with repairs) will be able to respray them back to as new?! There are going to be a whole load of scuffed wheels coming back either as minor accidents or kerbed parking repairs. At a grand a wheel its going to be bloody expensive if they cant be resprayed! At the end of the day its an alloy wheel with a rubber tyre. The same as any other decent car. I know in this instance it was a third party that damaged them and maybe a replacement is the right thing but some of the parts prices and tyre costs are just criminal!
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Old 9th July 2009, 10:46 AM   #24 (permalink)
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i've not seen the damage not that i wanted to either, but i was told the paint has actually come of where the straps have been rubbing, in normal circumstances where you've curbed an odd wheel i'm pretty sure you can have the wheel painted to ALMOST a factory finish from somebody reputable, in my case all i want back is what i had nothing more nothing less ,nobody in their right mind would swop their mint wheels for a set of refurbed wheels would they ?
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Old 9th July 2009, 11:40 AM   #25 (permalink)
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Check out my new thread RAT your HPC......we have to do it. When they picked up your motor they toook responsibility.......if and when i get mine i will think twice about letting my precious into the hands of anyone which is why i will travel as far as i ahve to to get the BEST and expected service.

PS, does it cost you for the PU of the motor?
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Old 9th July 2009, 01:52 PM   #26 (permalink)
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no cost to us complimentary service nissan directly provide
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Old 9th July 2009, 01:59 PM   #27 (permalink)
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They have admitted damaging your wheels so i would not be happy with refurbed rims. Go for new ones.
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Old 9th July 2009, 02:58 PM   #28 (permalink)
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nissan customer services have contacted me to let me know they are dealing with my issue and to get my reaction to their proposed solution "refurb" which i expected but my reaction to that i'm sure he did not expect he did apologise for my trouble though
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Old 9th July 2009, 03:35 PM   #29 (permalink)
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Quote:
Originally Posted by ifty View Post
nissan customer services have contacted me to let me know they are dealing with my issue and to get my reaction to their proposed solution "refurb" which i expected but my reaction to that i'm sure he did not expect he did apologise for my trouble though
Good for you!
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Old 9th July 2009, 03:37 PM   #30 (permalink)
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Interestingly, if you do get new wheels, I'm fairly certain the old ones will be refurbed and kept by someone for a future swap....... Perhaps you should ask for the old ones back (like when the washing machine man leaves the old parts behind....).

If you then decided to sell them on, at least they would be known as refurbed....
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