martini recovery damaged my alloys - GT-R Register - Official Nissan Skyline and GTR Owners Club forum

ifty · 8th July 2009, 10:30 AM

my gtr was collected yesterday for the optimization service booked in at middlehurst all was well until i got a call from the manager at martini telling me they damaged two of my alloys from the straps rubbing on the rims they offered to repair them what should i do? i'm furious

tarmac terror · 8th July 2009, 10:40 AM

It would seem a no-brainer to me. Take them up on the offer of repair.......

TT

clarky_gtt · 8th July 2009, 10:57 AM

they were honest and offered to repair them, stuff like this does happend unfortunately. Unless you have a better idea i'd take them up on it. Or have them refurbed by a trusted place you may have in mind and bill them?

Paul_G · 8th July 2009, 10:57 AM

I would expect a perfect job, but how would they do that if Nissan still have not released the wheel paint codes?
Otherwise claim for 2 new wheels off of their insurance?
This has certainly put me off using the concierge service!

Fuggles · 8th July 2009, 11:01 AM

Repaired alloys will never be the same. Ask for two new ones. Then afterwards ask to buy the 'knackered' ones in case you need to use them again!

Howsie · 8th July 2009, 11:08 AM

Quote:

Originally Posted by clarky_gtt

they were honest and offered to repair them, stuff like this does happend unfortunately. Unless you have a better idea i'd take them up on it. Or have them refurbed by a trusted place you may have in mind and bill them?

Spot on.

Asking for two new alloys is ott imoh.

ifty · 8th July 2009, 11:21 AM

i've parted with my car with mint alloys i don't expect nothing less back refurbed in my opinion can never be the same as original so i've told middlehurst exactly that[two new alloys] they will be contacting nissan customer services who will then be in touch with myself i will update as soon as i have any news thanks for the support

WoREoD · 8th July 2009, 11:26 AM

dont forget to keep us up to date - thanks.

I can confirm that my re-furbed alloys on my 350Z are not a patch on the original. To be fair to the wheel guys, they've tried over and over to match that original finish with the last attempt coming closest, but its still not the same. And looking at my Premium wheels, they are so well finished any re-finish is going to be secondhand....

player 2 · 8th July 2009, 12:14 PM

Sorry to hear about the damage

If the wheels need repainting then make sure that they only paint the front and sides of the spokes otherwise you will have mis-matching wheels. From memory the spokes are grey primer with a lacquer finish on the back, which is how Rays paint their wheels in my experience.

I know it might be stating the obvious, but it's something that may get overlooked by the sprayer when the original finish is stripped off.

TomTom · 8th July 2009, 12:50 PM

Quote:

Originally Posted by clarky_gtt

they were honest and offered to repair them, stuff like this does happend unfortunately. Unless you have a better idea i'd take them up on it. Or have them refurbed by a trusted place you may have in mind and bill them?

I guess the only reason they were honest is cause they need to be in these times no one wants to lose a conract for work.
i'd get two new alloys the fact they are damaged will never leave ur head, unless their re-newed!
Go get um!!!!!!!!!!!

ifty · 8th July 2009, 03:25 PM

just waiting for nissan customer services to call me if i don't get the news i want to hear they are in for a earfull and more!! i must also add middlehurst especially gary have been extremely helpfull

Scrappy · 8th July 2009, 03:53 PM

see this is what ive been fearing all along. Nissan are employing arses to pick up the GTR's. What the hell is wrong with them. They need to get off their backsides and provide us with customer service and that includes the pickup service with a proper no expense paid truck with all the proper protection etc. Im seriously thinking of cancelling my car yet again cos of this very thread. So annoying when people cant look after things when they are entrusted with them.

Scrappy · 8th July 2009, 03:55 PM

btw how much for a new GTR alloy? Nissan are going to be cursing the pickup guys cos i know they are very expensive

ifty · 8th July 2009, 04:00 PM

approx 1k each from the dealers don't know the exact cost

Scrappy · 8th July 2009, 04:10 PM

dont do the refurb, get brand new ones fella and insist on it. This is a world renowned supercar so nothing second best please Mr Dealer! Besides what would happen if the paint started to peel (warrenty? doubt it!) If i were you id get a letter off to them buddy as you are talking alot of money here. Maybe they will get on top of these cowboy pickups then as im sure they dont like it when they see our GTR's damaged either!

Let us know what happens

8th July 2009, 10:30 AM	#1 (permalink)
ifty ifty is the BOSS GTROC Member Join Date: Jul 2005 Cars owned: batmobile Posts: 236	martini recovery damaged my alloys my gtr was collected yesterday for the optimization service booked in at middlehurst all was well until i got a call from the manager at martini telling me they damaged two of my alloys from the straps rubbing on the rims they offered to repair them what should i do? i'm furious __________________

8th July 2009, 10:40 AM	#2 (permalink)
tarmac terror tarmac terror is building a track car New Users Join Date: Jul 2003 Location: Hampshire, but Scottish through and through! Cars owned: R32 GTR; E46 M3 Posts: 3,464	It would seem a no-brainer to me. Take them up on the offer of repair....... TT __________________

8th July 2009, 10:57 AM	#3 (permalink)
clarky_gtt clarky_gtt is polishing his new paint GTR Register Member Join Date: Dec 2006 Location: Swindon Cars owned: R33 GTR V-spec Posts: 571	they were honest and offered to repair them, stuff like this does happend unfortunately. Unless you have a better idea i'd take them up on it. Or have them refurbed by a trusted place you may have in mind and bill them? __________________

8th July 2009, 10:57 AM	#4 (permalink)
Paul_G Paul_G is not wanting his pedestrian safety system activated again.. GTR Register Member Join Date: Apr 2008 Location: Hertfordshire Posts: 285	I would expect a perfect job, but how would they do that if Nissan still have not released the wheel paint codes? Otherwise claim for 2 new wheels off of their insurance? This has certainly put me off using the concierge service! __________________

8th July 2009, 11:01 AM	#5 (permalink)
Fuggles Fuggles is online Chairman GTR Owners Club Join Date: Jul 2001 Cars owned: R33 GT-R Posts: 21,660	Repaired alloys will never be the same. Ask for two new ones. Then afterwards ask to buy the 'knackered' ones in case you need to use them again! __________________

8th July 2009, 11:21 AM	#7 (permalink)
ifty ifty is the BOSS GTROC Member Join Date: Jul 2005 Cars owned: batmobile Posts: 236	i've parted with my car with mint alloys i don't expect nothing less back refurbed in my opinion can never be the same as original so i've told middlehurst exactly that[two new alloys] they will be contacting nissan customer services who will then be in touch with myself i will update as soon as i have any news thanks for the support __________________

8th July 2009, 11:26 AM	#8 (permalink)
WoREoD WoREoD has no status. New Users Join Date: Apr 2008 Location: Oxfordshire Posts: 767	dont forget to keep us up to date - thanks. I can confirm that my re-furbed alloys on my 350Z are not a patch on the original. To be fair to the wheel guys, they've tried over and over to match that original finish with the last attempt coming closest, but its still not the same. And looking at my Premium wheels, they are so well finished any re-finish is going to be secondhand.... __________________

8th July 2009, 12:14 PM	#9 (permalink)
player 2 player 2 has no status. GTR Register Member Join Date: Jun 2009 Cars owned: M3 CSL, S2000, DC5 - sold: Evo 6 TME Posts: 9	Sorry to hear about the damage If the wheels need repainting then make sure that they only paint the front and sides of the spokes otherwise you will have mis-matching wheels. From memory the spokes are grey primer with a lacquer finish on the back, which is how Rays paint their wheels in my experience. I know it might be stating the obvious, but it's something that may get overlooked by the sprayer when the original finish is stripped off. __________________

8th July 2009, 03:25 PM	#11 (permalink)
ifty ifty is the BOSS GTROC Member Join Date: Jul 2005 Cars owned: batmobile Posts: 236	just waiting for nissan customer services to call me if i don't get the news i want to hear they are in for a earfull and more!! i must also add middlehurst especially gary have been extremely helpfull __________________

8th July 2009, 03:53 PM	#12 (permalink)
Scrappy Scrappy has no status. GTR Register Member Join Date: Sep 2003 Posts: 295	see this is what ive been fearing all along. Nissan are employing arses to pick up the GTR's. What the hell is wrong with them. They need to get off their backsides and provide us with customer service and that includes the pickup service with a proper no expense paid truck with all the proper protection etc. Im seriously thinking of cancelling my car yet again cos of this very thread. So annoying when people cant look after things when they are entrusted with them. __________________

8th July 2009, 03:55 PM	#13 (permalink)
Scrappy Scrappy has no status. GTR Register Member Join Date: Sep 2003 Posts: 295	btw how much for a new GTR alloy? Nissan are going to be cursing the pickup guys cos i know they are very expensive __________________

8th July 2009, 04:00 PM	#14 (permalink)
ifty ifty is the BOSS GTROC Member Join Date: Jul 2005 Cars owned: batmobile Posts: 236	approx 1k each from the dealers don't know the exact cost __________________

8th July 2009, 04:10 PM	#15 (permalink)
Scrappy Scrappy has no status. GTR Register Member Join Date: Sep 2003 Posts: 295	dont do the refurb, get brand new ones fella and insist on it. This is a world renowned supercar so nothing second best please Mr Dealer! Besides what would happen if the paint started to peel (warrenty? doubt it!) If i were you id get a letter off to them buddy as you are talking alot of money here. Maybe they will get on top of these cowboy pickups then as im sure they dont like it when they see our GTR's damaged either! Let us know what happens __________________

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