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Old 19th August 2009, 11:19 AM   #91 (permalink)
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Martin, info like this is always very interesting :thumbup:

Jacey, why did you sell it???
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Old 19th August 2009, 11:47 AM   #92 (permalink)
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Mark, as said, was miffed with the lack of warranty, had Miltek Y Pipe fitted and this isnt even covered, just aload of crap with Nissan, I also dont do many miles so was struggling to use the car, they will take a BIG hit no doubt, any car this price will, many people will agree and many wont, we shall see, I didnt want to lose lots of £££ when I hardly used it
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Old 19th August 2009, 11:57 AM   #93 (permalink)
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The warranty "problems" are no different from any other manufacturer - see what Porsche say when you put a Milltek on your Turbo.

Philip
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Old 19th August 2009, 11:58 AM   #94 (permalink)
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I understand what your saying, all Im saying is with my own personal situation the GTR isnt the car for me....
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Old 19th August 2009, 11:59 AM   #95 (permalink)
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The warranty "problems" are no different from any other manufacturer - see what Porsche say when you put a Milltek on your Turbo.

Philip
Agreed.

What is important is that people are aware that any simple mod like a Y-pipe or a re-chip has a slim, but very real, potential of costing them a lot of money.
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Old 19th August 2009, 12:24 PM   #96 (permalink)
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OMG - Why oh why do some people on here start getting personal.

Everybody has a right to an opinion but sometimes those opinions are put so bombatically that they should lose the right to join the debate.

Let's deal with facts:

ANY mod can invalidate your warranty - Though the law would suggest that the onus is on the warranty supplier to prove that the mod caused the problem this is rarely the case. Motor manufacturers can and do hide behind the fact that they are big and can employ top counsel so the onus is back on to you, the "modder" to prove that what you did has not caused the problem and that you should only mod with you eyes wide open.

That being said you did not buy the car from the manufacturer, you bought it from your dealer / HPC and that should be your first port of call. They tend to be smaller and are less likely to fight claims to the nth degree as 1) They dont want the bad press and 2) They can usually sort the problem a lot cheaper than it would take to defend - remembering that usually the manufacturers bow to their advice on goodwill repairs / payments.

With regards to losing money. running costs - Almost without exception no car is an "investment" though some fair better than others, so to buy a GTR and complain they are going to lose money when the world is suffering a huge recession needs no further reply and as for running costs - its not like they are hidden - you pays your money and takes your choice - LET THE BUYER BEWARE.
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Old 19th August 2009, 12:41 PM   #97 (permalink)
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OMG - Why oh why do some people on here start getting personal.

Everybody has a right to an opinion but sometimes those opinions are put so bombatically that they should lose the right to join the debate.

Let's deal with facts:

ANY mod can invalidate your warranty - Though the law would suggest that the onus is on the warranty supplier to prove that the mod caused the problem this is rarely the case. Motor manufacturers can and do hide behind the fact that they are big and can employ top counsel so the onus is back on to you, the "modder" to prove that what you did has not caused the problem and that you should only mod with you eyes wide open.

That being said you did not buy the car from the manufacturer, you bought it from your dealer / HPC and that should be your first port of call. They tend to be smaller and are less likely to fight claims to the nth degree as 1) They dont want the bad press and 2) They can usually sort the problem a lot cheaper than it would take to defend - remembering that usually the manufacturers bow to their advice on goodwill repairs / payments.

With regards to losing money. running costs - Almost without exception no car is an "investment" though some fair better than others, so to buy a GTR and complain they are going to lose money when the world is suffering a huge recession needs no further reply and as for running costs - its not like they are hidden - you pays your money and takes your choice - LET THE BUYER BEWARE.
I also think that having clubs like this is a great idea because if the worst happens you have great reference from all over the world to draw on. I think if a member has a problem with warranty issues and there are many other who could be in the same boat then a "group" initiative could be actioned to put pressure on (and get clear clarification from) the HPC's.

We could all be in this situation at some time. The more the merrier in a warranty claim.

Like I said, I hope it gets sorted properly.

Apologies for my earlier outburst. I shall restrain myself from now on
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Old 19th August 2009, 01:07 PM   #98 (permalink)
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Quote:
Originally Posted by JKRice View Post
OMG - Why oh why do some people on here start getting personal.

Everybody has a right to an opinion but sometimes those opinions are put so bombatically that they should lose the right to join the debate.

Let's deal with facts:

ANY mod can invalidate your warranty - Though the law would suggest that the onus is on the warranty supplier to prove that the mod caused the problem this is rarely the case. Motor manufacturers can and do hide behind the fact that they are big and can employ top counsel so the onus is back on to you, the "modder" to prove that what you did has not caused the problem and that you should only mod with you eyes wide open.
Mods should not be used as a get-out clause, these days manufacturers are acting like insurers are, doing anything to weasel out of a claim. Fact is that the mods could not have caused the bottom end failure, but a manufacturing/servicing fault could. Nissan need to be honest and pay out rather than risk having more damage done to their name. If a load of similar cases develop in the US then they are screwed, they love their class-action lawsuits over there!

If I put a new exhaust on a car under warranty, and the suspension or brakes failed, I doubt a manufacturer would try to deny the claim, it should be no different here
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Old 19th August 2009, 02:53 PM   #99 (permalink)
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ALEX: I wish you the very best of luck with your on going issues with Nissan & your GTR, I think you have a good case...

Im locked & loaded...

This has proved to be a very interesting & inlightening thread, with only more interesting facts starting to appear...
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Old 19th August 2009, 03:01 PM   #100 (permalink)
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Thanks to all you guys out there trying to help....im not interested to say anything negativ about the car....i really love it,its one of the most amazing cars build,but mine had a manufacturing defect which im not responsible for....i just want what i payed,a working car in perfect mechanical condition...if i would be responsible for it to break down,i would never try to get Nissan to repair it,i would have pulled it appart and repaired it myself,but im not responsible for this failure....
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Old 19th August 2009, 03:06 PM   #101 (permalink)
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I am not saying there isn't a case for Nissan to repair FOC or even that the mod caused the fault. All i am saying is that any mod can potentially make a warranty claim difficult and when modding you should be aware of that and be in a position to prove fault. Unless you can the likelihood is that you will never be able to resolve the issue and in this case the Nissan attitude is likely to err on the side of "tough luck" as they know the vast majority of owners will not have the finances to see this through.

I accept that this is a very sorry state of affairs and wrong but this is the real world.

I wish anybody with a justifiable claim every success and hope they find a solution but this should serve as a warning to others.

Forums do have a place in proving fault but the problem is if this should go to court a forum by itself will mean nothing.

If i were in this situation I would go to the HPC, demonstrate that the mods cannot have had any effect and give them a chance to do the right thing- otherwise take legal action against the HPC - they sold it to you.
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Old 19th August 2009, 03:07 PM   #102 (permalink)
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Everyone out in sympathy.

Donkey jackets on; I'll light the brazier!
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Old 19th August 2009, 03:28 PM   #103 (permalink)
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If i were in this situation I would go to the HPC, demonstrate that the mods cannot have had any effect and give them a chance to do the right thing- otherwise take legal action against the HPC - they sold it to you.
Thats what i allready did,as from Nissan was nothing more to expect since they said we dont care...i have had a very good relationship to my dealer...now going after him does for sure not make it better in the future....
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Old 19th August 2009, 09:26 PM   #104 (permalink)
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Power is with the comsumer not with the supplier. If this forum has balls it also has muscle and can make a difference. why except what NISSAN says......Unless this is a NISSAN site????

If this is a true site for GTR in the UK then we can make a huge difference in what is acceptable and what is NOT.

Then again if this is a sponsored NISSAN site we are fu-ked!!!!!
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Old 19th August 2009, 09:35 PM   #105 (permalink)
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Nothing anyone does or says on here will make Nissan listen You can't think we can dictate to them?

Also, put youself in their shoes... You design a car, spend millions on development, give it a warranty, then someone fiddles with it and asks for them to pay with it when it breaks. It's always been this way, with any car. Also, why should they investigate as to wether the cause was the remap or not - the fact is its been altered outside their design. If it had been the brakes which failed, they could also argue that the extra power takes it out of design parameters. If the electrics failed, well i'm sure they wouldn't argue that one.

The rules are clear from the start.

I can see Nissan's point here.

But if you are sure it was an oil system failure, get a root cause analysis done or take them to court.
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