R35 - Engine Failure in Europe - Warranty Denied

[Guy]

Originally Posted by misters3

Quick Question.

Who is having a Y-Pipe fitted by their HPC and been told that it voids their warranty? And specifically on what part of the car does it void the warranty?

Motorline stated to me very clearly when I asked that as per the warranty booklet, the fitment of any engine/exhaust modification will void the entire engine warranty. They are perfectly within their rights to do this.

[Guy]

Originally Posted by misters3

That's the key point (as with Evo6), because it's really down to your HPC (not Nissan) to deal with your claim. In any warranty claim, your first point of contact is with your HPC/dealer, not Nissan themselves, so it's really down to the attitude of your HPC.

Will your HPC fit a Zele light kit? Really no difference, as it could cause problems with the electrics of the car.

The HPC does not pay for the claim ie the parts, Nissan GB does. If your engine blows, the engine will be examined by Nissan GB and likely the ecu will be fully downloaded and analysed by GB or even Japan (as has happened in many cases).

If Nissan GB or Japan say 'NO', do you really believe that the dealer will pay from their own pockets, when you've signed a document saying you acknowledge that mods void the warranty........?

For all those people who believe what they are told by dealers about any mod not affecting the warranty, ask the dealer to put it in writing that they will warranty the engine/drivetrain. I bet you no-one ever gets such a letter. Talk is cheap, not provable in court, and evaporates surprisingly quickly when money is involved.

[misters3]

Originally Posted by Guy

The HPC does not pay for the claim ie the parts, Nissan GB does. If your engine blows, the engine will be examined by Nissan GB and likely the ecu will be fully downloaded and analysed by GB or even Japan (as has happened in many cases).

If Nissan GB or Japan say 'NO', do you really believe that the dealer will pay from their own pockets, when you've signed a document saying you acknowledge that mods void the warranty........?

For all those people who believe what they are told by dealers about any mod not affecting the warranty, ask the dealer to put it in writing that they will warranty the engine/drivetrain. I bet you no-one ever gets such a letter. Talk is cheap, not provable in court, and evaporates surprisingly quickly when money is involved.

Done (well email)

[Zed Ed]

can't imagine dealers paying out big goodwill claims at the moment

[waltong]

Originally Posted by misters3

Done (well email)

Your HPC has confirmed y pipe is ok with Nissan?? Let there be light!

[misters3]

Originally Posted by waltong

Your HPC has confirmed y pipe is ok with Nissan?? Let there be light!

No - it's okay with them. Which is what matters to me.

[Guy]

Originally Posted by misters3

No - it's okay with them. Which is what matters to me.

Did they confirm in writing that it does not affect warranty and therefore that if Nissan denied a claim that they would pay? If so that is excellent.

Which dealer is it, as on that basis I'd love to buy a Y-pipe from them, as would many others on here I would imagine.

[misters3]

Originally Posted by Guy

Did they confirm in writing that it does not affect warranty and therefore that if Nissan denied a claim that they would pay? If so that is excellent.

No. I have an email from the owner of my HPC (Nobles) in which we were discussing mods, etc. But it's enough for me. Probably not for others. Same way as some people are happy to do the COBB thing - I'm not. I guess it depends how risk averse you are.

Originally Posted by Guy

Which dealer is it, as on that basis I'd love to buy a Y-pipe from them, as would many others on here I would imagine.

I'd imagine it's more to do with the fact i'm buying my car from them than a £400 part. In their shoes, i wouldn't be interested in selling people Y-Pipes for the added risk.
To be honest i'm not that fussed about fitting the Y-Pipe and could take it or leave it - i haven't decided yet.
If your HPC won't offer any assurances or your looking for Nissan to warranty it, i'd leave it. It's still an awesome sounding car with the stock Y-pipe in my opinion.

[waltong]

Getting Nissan to agree the warranty is only half the problem. Then you have to convince your Insurer it's only a little mod! I wonder how many Y pipes and Cobb AP's are being used without a word to the people that really will make your life hell if they find out! God I'm a miserable *hit! It's only because my Sept delivery is now November!

[misters3]

Originally Posted by waltong

Getting Nissan to agree the warranty is only half the problem. Then you have to convince your Insurer it's only a little mod! I wonder how many Y pipes and Cobb AP's are being used without a word to the people that really will make your life hell if they find out! God I'm a miserable *hit! It's only because my Sept delivery is now November!

Try the insurance comparison sites. The bhp increase and exhaust mods don't make that much of a diff to quotes. Maybe 10% at most IIRC.