Litchfield Servicing and Warranty Claims - GT-R Register - Official Nissan Skyline and GTR Owners Club forum

Tetsuya · 19th January 2010, 01:41 PM

Hi

Am considering getting a Y pipe fitted and to save all the hassle, condescending comments and patronising from my supplying HPC, am considering taking my business to Litchfields so that I can kill two birds with one stone.

I would appreciate any feedback on the service people have experienced with Litchfields and whether anyone has successfully handled a warranty claim through them with Nissan. Reason being that I would much rather take my car to a knowledgeable outfit who truly care about the cars and the levels of customer service they can deliver as some HPC's seem only interested in £££'s.

Any information received would be greatly appreciated.

waltong · 19th January 2010, 05:43 PM

Hi.

Simpy fact is that Nissan cannot decline a warranty claim if the servicing has been done by Litchfields. They use the proper bits and have more knowledge of the R35 than many HPC's! I'm going to do way under 6000 miles every 6 months so if Nissan insist on the silly 6 month check up I'll be taking mine to Litchfields as well.

R35Bren · 27th January 2010, 06:24 AM

I had my front brake discs and pads upgraded to Alcons at Litchfield's when the stock ones were screwed and Nissan pulled the "consumable items" card. Great service and feels much more personal than going through the HPC, they really know their stuff and you can drool over all the other beasts around the workshop while they work. Or you be annoying like me and ask lots of annoying techie questions that I'm sure they get all the time while they complete the job

. . Booked in for my 18k service and 12 month optimisation with them next month at half the price of the HPC's. Same fluids and parts but with the option of well selected upgrades on filters etc.

CLWGTR · 11th February 2010, 10:13 PM

Just had an 18k service on my 2008 JDM done by Litchfield, plus gearbox optimisation and suspension alignment. Outstanding service from Iain, Matt and the team. These guys know the R35 inside and out. Complete professionals and I will take my GTR there from now on, even though it's a 2 hour journey (never really a problem!!).

Also had the Milltek Y-pipe and recallibration done at the same time. Amazing difference - the crisp urgency of the tuning and gorgeous sound had me grinning all the way back home.

Thoroughly recommended.

Chris

Chiefgroover · 12th February 2010, 01:42 PM

Lucky you, over here in Northern ireland we have only one patronising condescending and completely thick HPC and no GTR specialists.
IF I want better service, e.g. (after Ian Hall chief tech director for Nissan asking them to re optomise my gearbox and them refusing saying it will knock the gears out further up the speed range ! ??? bull) i have to take a boat and a two day trip.
Your two hour drive would be a pleasure lol

Seriously considering selling as the HPC dont want to have my car stop leaping like a kangaroo when cold.

Nissan ........ you suck.

countvonc · 12th February 2010, 02:11 PM

Quote:

Originally Posted by Chiefgroover

Seriously considering selling as the HPC dont want to have my car stop leaping like a kangaroo when cold.

Nissan ........ you suck.

I have the kangaroo too, so embarrassing it is untrue!

Try to gently pull away and boing, you look like a learner driver. It sucks!

turbobungle · 12th February 2010, 04:16 PM

i thought that was all GTR's! Mine's been optimised 3 times by two different HPC's and still does it! Worse when cold.

Chiefgroover · 12th February 2010, 04:18 PM

There is no excusse for a car that when on a tiny soft touch of a throttle leaps forward like you squirting a pedal. Got the feeling the job is beyond the talents of HPC's.

CLWGTR · 12th February 2010, 07:43 PM

Quote:

Originally Posted by Chiefgroover

Lucky you, over here in Northern ireland we have only one patronising condescending and completely thick HPC and no GTR specialists.
IF I want better service, e.g. (after Ian Hall chief tech director for Nissan asking them to re optomise my gearbox and them refusing saying it will knock the gears out further up the speed range ! ??? bull) i have to take a boat and a two day trip.
Your two hour drive would be a pleasure lol

Seriously considering selling as the HPC dont want to have my car stop leaping like a kangaroo when cold.

Nissan ........ you suck.

Seriously recommend you get the optimisation done - i had a few clunks and hops when cold and these were totally cured, plus the shifts are now crisper right the way up, especially noticeable in R mode. Go on, take the two days off and get it sorted - don't sell.

stealth · 13th February 2010, 07:46 AM

Mine was serviced there a couple of weeks ago ,very good service and a very good price,even got given a top of the range Scooby Sti for the day ,blue with gold wheels

R35Bren · 24th February 2010, 09:50 AM

Check out the goodies now available on their website

!!

19th January 2010, 01:41 PM	#1 (permalink)
Tetsuya Tetsuya is Intentionally Left Blank Executive GTR Owners Club Member Join Date: Mar 2009 Location: Greater London Posts: 42	Litchfield Servicing and Warranty Claims Hi Am considering getting a Y pipe fitted and to save all the hassle, condescending comments and patronising from my supplying HPC, am considering taking my business to Litchfields so that I can kill two birds with one stone. I would appreciate any feedback on the service people have experienced with Litchfields and whether anyone has successfully handled a warranty claim through them with Nissan. Reason being that I would much rather take my car to a knowledgeable outfit who truly care about the cars and the levels of customer service they can deliver as some HPC's seem only interested in £££'s. Any information received would be greatly appreciated. __________________

19th January 2010, 05:43 PM	#2 (permalink)
waltong waltong is missing his R35! GTROC Member Join Date: Apr 2008 Location: Kent Cars owned: 370 Z GT Ed. R35 gone, Alfa Mito. Previous: RS4, STI. Posts: 693	Hi. Simpy fact is that Nissan cannot decline a warranty claim if the servicing has been done by Litchfields. They use the proper bits and have more knowledge of the R35 than many HPC's! I'm going to do way under 6000 miles every 6 months so if Nissan insist on the silly 6 month check up I'll be taking mine to Litchfields as well. __________________

27th January 2010, 06:24 AM	#3 (permalink)
R35Bren R35Bren is still head over heels GTR Register User Join Date: Apr 2008 Posts: 519	I had my front brake discs and pads upgraded to Alcons at Litchfield's when the stock ones were screwed and Nissan pulled the "consumable items" card. Great service and feels much more personal than going through the HPC, they really know their stuff and you can drool over all the other beasts around the workshop while they work. Or you be annoying like me and ask lots of annoying techie questions that I'm sure they get all the time while they complete the job . . Booked in for my 18k service and 12 month optimisation with them next month at half the price of the HPC's. Same fluids and parts but with the option of well selected upgrades on filters etc. __________________

11th February 2010, 10:13 PM	#4 (permalink)
CLWGTR CLWGTR is unaware they can edit their status Executive GTR Owners Club Member Join Date: Apr 2008 Location: Surrey Cars owned: GTR R35 Premium Dk Metal, BMW 330d Sport, Honda Fit, MGB Roadster Posts: 18	Just had an 18k service on my 2008 JDM done by Litchfield, plus gearbox optimisation and suspension alignment. Outstanding service from Iain, Matt and the team. These guys know the R35 inside and out. Complete professionals and I will take my GTR there from now on, even though it's a 2 hour journey (never really a problem!!). Also had the Milltek Y-pipe and recallibration done at the same time. Amazing difference - the crisp urgency of the tuning and gorgeous sound had me grinning all the way back home. Thoroughly recommended. Chris __________________

12th February 2010, 01:42 PM	#5 (permalink)
Chiefgroover Chiefgroover is boot to the back of the headlight GTR Register Member Join Date: Jun 2009 Posts: 98	Lucky you, over here in Northern ireland we have only one patronising condescending and completely thick HPC and no GTR specialists. IF I want better service, e.g. (after Ian Hall chief tech director for Nissan asking them to re optomise my gearbox and them refusing saying it will knock the gears out further up the speed range ! ??? bull) i have to take a boat and a two day trip. Your two hour drive would be a pleasure lol Seriously considering selling as the HPC dont want to have my car stop leaping like a kangaroo when cold. Nissan ........ you suck. __________________

12th February 2010, 04:16 PM	#7 (permalink)
turbobungle turbobungle is now selling the GTR for license (and freedom) preservation! sex drugs & sausage rolls Join Date: Mar 2008 Location: in the fast lane Cars owned: '11 Dodge Ram Hemi, '94 Supra TT, '89 Nissan Silvia PS13, '07 Caterham 7, '06 525D M Sport, '60 Bentley S2 Posts: 535	i thought that was all GTR's! Mine's been optimised 3 times by two different HPC's and still does it! Worse when cold. __________________

12th February 2010, 04:18 PM	#8 (permalink)
Chiefgroover Chiefgroover is boot to the back of the headlight GTR Register Member Join Date: Jun 2009 Posts: 98	There is no excusse for a car that when on a tiny soft touch of a throttle leaps forward like you squirting a pedal. Got the feeling the job is beyond the talents of HPC's. __________________

13th February 2010, 07:46 AM	#10 (permalink)
stealth stealth is is pleased theVW camper is gone Through the Night Join Date: Jul 2004 Location: somewhere over the rainbow ( not far from Jeff ) Cars owned: GTR 35 & Renault Traffic Camper Posts: 4,270	Mine was serviced there a couple of weeks ago ,very good service and a very good price,even got given a top of the range Scooby Sti for the day ,blue with gold wheels __________________ To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. R35 GT-R POWER

24th February 2010, 09:50 AM	#11 (permalink)
R35Bren R35Bren is still head over heels GTR Register User Join Date: Apr 2008 Posts: 519	Check out the goodies now available on their website !! __________________

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