GTR Engine Change Programme - Official Information

[Guy]

I'm sorry that I haven't commented on the threads about the engine problem and the solution programme that have occurred in the last few days. Although I have been discussing this with Nissan, they (quite rightly) wanted to get out a very clear complete message in one go, rather than drip-feed facts and leave questions unanswered.

A full detailed presentation that covers the programme appears at the end of this message. However for those that cannot access this, or who cannot wait, here is a short summary:


- Nissan has identified a problem with crankshaft bearings in the earliest left-hand drive EU cars.

- There are 309 vehicles affected and the owners of each one is being contacted directly.

- These cars will have their complete engines replaced as well as ancillaries such as turbos and even oil cooler.

- This will occur at three locations which are the HPCs in Sweden and Greece for local markets and a new Amsterdam special facility for all mainland Europe.

- The following markets are NOT affected: US, Japan, UK.


Full details of the programme are below. Affected owners will themselves be given more specific information regarding how their cars will be collected etc when they are contacted directly.

Edit: Link deleted as presentation is shown/linked to GTROC in later post.

I think what Nissan have done is to be applauded and I say that as a sceptical owner of many supercars. They have recognised there was a problem and have come up with a Europe-wide way of dealing with it that is way beyond what is required. Many other manufacturers might have chosen to ignore the problems (a la Porsche Rear-Main-Seal issues anyone?) or they could easily have simply replaced the crank and bearings. This is going to cost them many many millions of pounds and I think it shows a great commitment to the product.

[Lindsay Mac]

Yip, you have got be happy with that.

[Zed Ed]

This looks like a very thorough and quality response from Nissan.

Are Cobb supporting the required mass removal of Accessports too

[ANDY400R]

Link doesnt appear to be working!

[rblvjenkins]

How do you download the .pdf? I can't seem to access it. I've clicked on the link Guy has given, then clicked on "Proceed to file download page", but I can't open the .pdf that seems to be there, nor highlight it, in either Explorer or Firefox. All I get is a maddening song about "why do you have to bother to go to another site just for a comment!!!"

[paul__k]

Well done Nissan for standing behind their product especially as it seems to be down to environmentalists.

The fact that mods to the engine ( cobb, even turbos etc) do not seem to effect the warranty dispels a lot of the internet warranty myth with this car.

Having seen how my brother was treated regarding RMS on his Porker (basically stitched up)says to me that Nissan are prepared to pay up when things go wrong.

Link is OK for me.

[Wildrover]

Excellent information - all ambiguity has been removed.

Well Done Nissan.

What is certain - any profit that did exist for them has been wiped out in one go.

[ru']

there's a 'click here to download your file' link on the page which opens after clicking the 'proceed to file download page' link.

Ignore the big arrows for the rubbish toolbar spam etc.

[Guy]

Originally Posted by ru'

there's a 'click here to download your file' link on the page which opens after clicking the 'proceed to file download page' link.

Ignore the big arrows for the rubbish toolbar spam etc.

Exactly. It's not a great way to host the file, but all I could do at short notice as I cannot upload a 5 meg file on here. We are working on getting it hosted somewhere better though.

cheers

Guy

[Fuggles]

The presentation is here: Gallery - GTR OWNERS CLUB

or as follows:

[ANDY400R]

Tahnks Ru got it now.
Well done Nissan, most manufacturers would I think have kept quite and just dealt with problem as and when individual owners had problems, great to see them grasp the nettle and sort out all 309 cars affected and so qiuckly (10 Days) my GTR has been away 5 weeks so far just for a soddin key problem. I hope that they see the koudos that they get from dealing with problems in this way is the way to deal with all similar problems in the future. (If any)

[BenLinney@GTC]

Good news, pleased for all effected.

[rblvjenkins]

My brother's Ferrari 430 needed a 3rd clutch after 9000 miles and he got rid of it in disgust when he was told that this was normal wear and tear for a "car doing high mileage".

What a difference! Well done Nissan...

[charles charlie]

Thanks for posting all the info guys, much appreciated.

I do have one big question since my VIN is 100576...

Since manufacturing of the VR38DETT engines takes place in a single small facility, how is it that only LHD vehicles are affected, considering the RHD UK cars were being assembled at the same time, and the UK market is the only one apparently not having this issue? Every other market's cars are affected save for the UK.

It would completely reassure me if Nissan could explain this....

[Guy]

Originally Posted by charles charlie

Since manufacturing of the VR38DETT engines takes place in a single small facility, how is it that only LHD vehicles are affected, considering the RHD UK cars were being assembled at the same time, and the UK market is the only one apparently not having this issue? Every other market's cars are affected save for the UK.

No US or JDM cars made during this time are affected either, so your assumption isn't correct.

Nissan have made it very clear that have tracked down the exact vehicles that were affected and are rectifying them at massive expense. Are you seriously suggesting that they would do that and would deliberately not include some cars they knew were affected?

Their priority is to deal with the large-scale logistics of replacing over 300 engines spread all over Europe. They have been kind enough to give us very clear information to pass onto those who are not affected i.e. the majority of readers here who are UK based. With respect I will not be asking them to justify to you personally why your own personal car has not been affected. Lets just be grateful the UK was not affected and be re-assured by the strength of effort Nissan have made to resolve this, as my sums suggest we are we're talking a £5-10m+ cost for this programme.