Damaged nismo intercooler from fedex what would you do?

[DrGtr]

I have received few days ago these items from fedex with a damage as picture shows,
after spending so much money on parts i dont accept this kind of service quality,
i haven't done anything yet because i just unboxed the parts
i have spent even a lot for postage, what would you do if it was you????

Worst thing is that i am going to fit this in summer and till then i dont know if this will be loosing
any pressure from the damage and if yes till then will be too late to sent it back, the company
i bought it from though they didnt put any sticker on that if fragile and so on.

[mambastu]

I'd contact the company you bought it from and see what they say about it.

[DrGtr]

Originally Posted by mambastu

I'd contact the company you bought it from and see what they say about it.

As i have made this thread i have sent the link to them just waiting to see the response.

[freakazoid3]

I wouldn't worry about the small ding in the core other then the looks not being improved by it but the connection tube really needs attention before you try and install your new IC...

[bigkev]

was the damage clearly doone in transit? ie is the box damaged too? or could it have been done before packaging and transit? either way you deserve a new intercooler.

[TREG]

Should of reported it the day it arrived as 3 days maybe to late for action as some companys state 48 hours

[souroull]

if you signed for and accepted the package with no remarks then you're probably on your own.

dont matter what you paid, i;ve seen damages on thousands upon thousands worth of equipment. it happens. only way to try to prevent it is better packaging

[Trev]

Other than smash the thing over the head of the delivery driver - what the others have said makes more sense!

TNT are also good for damaging items, 90% of the time it's done when they load up in the depot and NOT the drivers fault.

[matty32]

you bought it from RHD, so maybe ask them

However tbh, think yourl be lucky as its a FEDEX issue

you signed for it, so no come back

[*Shane*]

Could someone expecting say a delivery of parts tell the delivery driver that he will have to wait for a bit while one inspects all the parts before signing for them ???

[TREG]

I think you can still go back and complain after you have signed for it-the problem is whether you can do this after 3 days of item being delivered

[matty32]

Originally Posted by TREG

I think you can still go back and complain after you have signed for it-the problem is whether you can do this after 3 days of item being delivered

Thats what im sort of getting at

sadly i dont think so

and they wouldnt be able to return it to Nismo

Also i suspect RHD didnt insure it for the full value to save you customs charges?

[bava 2]

ive ordered from RHD before if thats where you got your intercooler from,the parts didnt arive damaged but they were picked/sent wrong & i didnt realise till around a week later,i e-mailed them they were very helpfull sent the correct parts the same day and took the wrong parts away when the correct ones were deliverd at no extra cost..a little different i know but i wouldnt be happy fiting that intercooler,hope it all works out.

[dan-hipgrave]

Originally Posted by matty32

Also i suspect RHD didnt insure it for the full value to save you customs charges?

RHD dont do that (unfortunately ) so it may well be insured.

All items I've had from them in the past have been spot on and their service is great so see what they say.

[matty32]

i wasnt having a pop dan

was just saying if it wasnt insured correctly it may be difficult to get full value sorted

id not fit that intercooler tho, the join will be rather leaky

hope you get it sorted