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Hello, this is Patrick at RHDJapan. We have tried to call LM24 on a couple different occasions however with the time difference it makes it a little bit more difficult to get in contact with NY from Japan. Anyhow, we have sent an e-mail via the contact information on their site and are now awaiting a response. Hopefully we can successfully troubleshoot the problem and come to an understanding resolution.
p.s. We have been selling these Genuine Nissan OEM N1 Pumps for several years and have never had a problem in the past nor have we heard about these items ever being defective.
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