Unable to change my color - GT-R Register - Official Nissan Skyline and GTR Owners Club forum

mram555 · 14th June 2008, 06:24 PM

I have a car on order which will be delivered in June '09. I wanted a Gunmetallic car with the dark rims. Because it wasn’t possible to order a Black edition in Gunmetallic at that moment I ordered one in black. I was told that I could make changes up till 4 months before delivery.

Yesterday I tried to change my color to Gunmetallic. Today I received an e-mail telling me it wasn’t possible to make any changes to my order!?! This is totally unacceptable for me. I’m really pissed off at the moment!

Has anyone else tried to change his order and failed?

JFE GT-R · 14th June 2008, 08:51 PM

Quote:

Originally Posted by mram555

I have a car on order which will be delivered in June '09. I wanted a Gunmetallic car with the dark rims. Because it wasn’t possible to order a Black edition in Gunmetallic at that moment I ordered one in black. I was told that I could make changes up till 4 months before delivery.

Yesterday I tried to change my color to Gunmetallic. Today I received an e-mail telling me it wasn’t possible to make any changes to my order!?! This is totally unacceptable for me. I’m really pissed off at the moment!

Has anyone else tried to change his order and failed?

It is easily done in the UK, I have done a few for customers! Possibly it is different in Europe, but who mailed and told you it isn't possible?

L14M0 · 14th June 2008, 10:01 PM

Simply tell them unless they keep to their half of the promise, then you will take your money elsewhere. I'm sure that will help persuade them otherwise.

mram555 · 14th June 2008, 10:04 PM

Quote:

Originally Posted by JFE GT-R

It is easily done in the UK, I have done a few for customers! Possibly it is different in Europe, but who mailed and told you it isn't possible?

My contact at my Nissan High Performance Centre e-mailed me.

Blow Dog · 14th June 2008, 10:35 PM

Quote:

Originally Posted by mram555

I have a car on order which will be delivered in June '09. I wanted a Gunmetallic car with the dark rims. Because it wasn’t possible to order a Black edition in Gunmetallic at that moment I ordered one in black. I was told that I could make changes up till 4 months before delivery.

Yesterday I tried to change my color to Gunmetallic. Today I received an e-mail telling me it wasn’t possible to make any changes to my order!?! This is totally unacceptable for me. I’m really pissed off at the moment!

Has anyone else tried to change his order and failed?

I'm sorry but that's absolutely ridiculous and I'm loathe to believe it.

mram555 · 15th June 2008, 07:49 AM

I'm almost starting to believe they WANT me to cancel.

TrickyB · 15th June 2008, 08:55 AM

They reckon the build time is approx 40 days according to a few posts over on nagtroc.So your car really wont be built till next april.I hope you get it sorted out mram.

Slow · 15th June 2008, 05:54 PM

Quote:

Originally Posted by mram555

I have a car on order which will be delivered in June '09. I wanted a Gunmetallic car with the dark rims. Because it wasn’t possible to order a Black edition in Gunmetallic at that moment I ordered one in black. I was told that I could make changes up till 4 months before delivery.

Yesterday I tried to change my color to Gunmetallic. Today I received an e-mail telling me it wasn’t possible to make any changes to my order!?!

Has anyone else tried to change his order and failed?

I have a similar problem in Estonia. Ordered a Premium in Gun Metallic and wanted to change to Black Edition Gun Metallic. Haven't got a firm no yet. My dealer just said he won't recommend to change any order details as that can move me to the end of the wayting list. I think that dealers are quite confused and in lack of information.

ramsub · 16th June 2008, 08:10 AM

Quote:

Originally Posted by JFE GT-R

It is easily done in the UK, I have done a few for customers! Possibly it is different in Europe, but who mailed and told you it isn't possible?

JFE GTR-R, did your customers delivery date change when you changed their colour choice? Did any change spec (eg: premium to black)?

mram555 · 16th June 2008, 08:34 AM

Just spoke to my Nissan HPC and there was nothing he could do. The request for change was simply denied without any (good) explanation. I'm getting really tiered of this fcukin' arrogant attitude of Nissan Europe! Creating a hype is one thing but this is getting ridiculous!

EvolutionVI · 16th June 2008, 09:32 AM

I have changed the color of one of my customer cars last week from white to red,no problem,youre dealer can sort that without a problem.

mram555 · 16th June 2008, 10:54 AM

Quote:

Originally Posted by EvolutionVI

I have changed the color of one of my customer cars last week from white to red,no problem,youre dealer can sort that without a problem.

What is the procedure (or policy) for changing an order? Is it possible he followed the wrong procedure?

EvolutionVI · 16th June 2008, 11:10 AM

Quote:

Originally Posted by mram555

What is the procedure (or policy) for changing an order? Is it possible he followed the wrong procedure?

Youre telling youre dealer you want a red car instead a white one and he puts it into the computer,job done

FiLi · 16th June 2008, 01:31 PM

Quote:

Originally Posted by EvolutionVI

Youre telling youre dealer you want a red car instead a white one and he puts it into the computer,job done

Same as here in Portugal. They inform us that till 6 months before the "delivery date" we can change the details of it, including version (base, premium and black) and exterior colours.

mram555 · 16th June 2008, 02:11 PM

Quote:

Originally Posted by FiLi

Same as here in Portugal. They inform us that till 6 months before the "delivery date" we can change the details of it, including version (base, premium and black) and exterior colours.

I'm a little confused. EvolutionVI and you are both Nissan HPC dealers?

14th June 2008, 06:24 PM	#1 (permalink)
mram555 GTROC Member Join Date: Nov 2007 Location: the Netherlands Posts: 45	Unable to change my color I have a car on order which will be delivered in June '09. I wanted a Gunmetallic car with the dark rims. Because it wasn’t possible to order a Black edition in Gunmetallic at that moment I ordered one in black. I was told that I could make changes up till 4 months before delivery. Yesterday I tried to change my color to Gunmetallic. Today I received an e-mail telling me it wasn’t possible to make any changes to my order!?! This is totally unacceptable for me. I’m really pissed off at the moment! Has anyone else tried to change his order and failed?

15th June 2008, 08:55 AM	#7 (permalink)
TrickyB GTROC Member Join Date: Apr 2008 Location: Scotland Posts: 84	They reckon the build time is approx 40 days according to a few posts over on nagtroc.So your car really wont be built till next april.I hope you get it sorted out mram. __________________ Never argue with an idiot,they just drag you down and beat you with experience.

16th June 2008, 09:32 AM	#11 (permalink)
EvolutionVI GTR abuser Join Date: Sep 2005 Location: Stuttgart/Germany Posts: 1,776	I have changed the color of one of my customer cars last week from white to red,no problem,youre dealer can sort that without a problem. __________________ _____________________________________________ March.06 --->R34GTR V-spec,my first GTR arrived March.07 --->R34GTR V-specII,a dream came true March.08 --->R35GTR,the order is placed March.09 --->R35GTR should arrive

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14th June 2008, 10:01 PM	#3 (permalink)
L14M0 GTR Register Member Join Date: Nov 2006 Location: North East Posts: 2,062	Simply tell them unless they keep to their half of the promise, then you will take your money elsewhere. I'm sure that will help persuade them otherwise.

15th June 2008, 07:49 AM	#6 (permalink)
mram555 GTROC Member Join Date: Nov 2007 Location: the Netherlands Posts: 45	I'm almost starting to believe they WANT me to cancel.

16th June 2008, 08:34 AM	#10 (permalink)
mram555 GTROC Member Join Date: Nov 2007 Location: the Netherlands Posts: 45	Just spoke to my Nissan HPC and there was nothing he could do. The request for change was simply denied without any (good) explanation. I'm getting really tiered of this fcukin' arrogant attitude of Nissan Europe! Creating a hype is one thing but this is getting ridiculous!