UK Service Cost - Hot off the press prices from HPC

[charles charlie]

Originally Posted by maxxwaxx

Andy said that they (middlehursts) will be issuing a service cost pricing letter to all their customers, so yes that bit will be in writing

I'm sure they'll get around to it eventually, but I wont hold my breath considering how slow all other stuff has been.

[Aerodramatics]

I've had some unofficial feedback from a reliable but anonymous source about ongoing discussions between HPCs and NMGB re. circuit driving inspections. Similar info has already been posted on NissansportZ by others with the similar feedback from other sources, so I thought I'd post my info here for the benefit of those on the GTROC forum. Ok, here goes:

Post-inspections shall be mandatory. Pre-inspections might be at the customer's discretion.

The data footprint for circuit driving (temperature profile log) is easily recognisable and HPCs shall know the car has been tracked.

Dealers will try and look at any warranty claim on its merits, but Nissan will still reject claims associated with track use. Although I was advised that sales of goods act still applies and a claim against Nissan on that basis is the customer's only recourse in the instance of warranty claim rejection. I was told:"It's true you have no warranty protection, but you still have your consumer rights under the Sale of Goods Act."

Oil changes would try to be advised on the temperature profile history, rather than mandatory changes, though by a 3rd track day a mandatory (probably 18000 mile G3, engine, diff, tranny @ £956 RRP) would be instructed. Sustained running (illustrated as longer than 10 minutes above 120 Celsius) could trigger an oil change mandation for the GR6 box.

Once back under warranty after inspection and any mandatory maintenance actions paid for by customer, further failures under warranty are warrantied, unless particular circuit driving meant something failed early due to circuit wear and tear in which case it wouldn't and repair would again be at customers choice.

In the circumstances of fair and genuine claims the HPC shall always represent the claim to Nissan on the customer's behalf and require repair under warranty for their customer.

Be great when Nissan to let us all know their policy officially in black and white. Fingers crossed we get more good news soon. All's well that end's well after all.

[supraman]

Recently there has been a lot of talk about using independents to service our GT-Rs to keep the prices reasonable. It has been mentioned that under European law, Nissan must honour our warranties as long as the correct parts, fluids, etc. are used.

On the other hand, in the past it has been said that we only have a limited number of HPCs because each dealership was required to make a considerable investment in "specialist equipment" necessary for servicing a GT-R.

These two factors are at odds with each other. Does this specialist equipment actually exist or was it all just marketing hype?

[BigNige]

I think specialist equipment does exist, but some of the independents have this already from years of servicing other skylines, evo, scooby etc.

[ElvisDrivesAGTR]

Originally Posted by BigNige

I think specialist equipment does exist, but some of the independents have this already from years of servicing other skylines, evo, scooby etc.

Some more sensible servicing figures from Litchfield on this other thread I started:

Litchfield Servicing Prices

Cheers,

Elvis.

[Paul_G]

So, with ony three ish weeks to go, has anyone received any official documentation on servicing or warranty?

[ANDYR35]

Originally Posted by Paul_G

So, with ony three ish weeks to go, has anyone received any official documentation on servicing or warranty?

Nope..........and i get my car on the 9th April!!

[BigNige]

Who is the first on here to get there R35 in the UK?!
Please post if you have anything official at all!

[P3RV3RT]

Post #182 by Aerodramatics defo clears up the case re-guarding tracking the car.

In simple terms after 3 trackdays they want you to have a full service @ £956 for the warranty to be kept.

There is another clause in there im sure!

Once back under warranty after inspection and any mandatory maintenance actions paid for by customer, further failures under warranty are warrantied, unless particular circuit driving meant something failed early due to circuit wear and tear in which case it wouldn't and repair would again be at customers choice.

So if something does go wrong after you have been on the track they are more than likely going to put it down as miss-use? Well you have the right to claim anyway LOL

I went to have a chat with Middlehurst and I asked about a few of the concerns everyone is talking about. TBO the guy put me at ease about the whole servicing and tracking of the car.

I think everyone needs to sit down and work out exactly how the car will be used. That way the running costs can be calculated for there own use.

If I buy one I will have it serviced at 6000miles, even if its well over the 6 months, not using it doesnt cause wear and if they reconmend 6000miles thats what I have done!
I agree with the alignment checks etc which are free, they can put a small problem wrong which may cause a failure. If adjustment is going to cost then they are taking the piss. They obviously no about the problem and there for wouldnt insist on the checks, that should there for be the responsability of the dealer to fix!
Tracking the car, well after 3 trackdays they want you to have a full service. This will be dependant on how you use the car. For me Id probly do 3 a year so basically is only a full service (around £1000) a year. Plus I would change the oil after the 1st two, making it arund £100 each from a indie (£200 total)
Brakes surely will last atleast 12,000miles and then it should surely be just the pads that need changing. Ive never had any car where the discs need changing as often as the pads. So hopefully no more than one pad change a year at around £300 per set.
Same with tyres, a full set each year for me I think. Hopefully someone will do a good deal if the HPC want £2000 a set. Im not going to pay that!

So Id expect to pay around £2700 for a year servicing and parts which in all I think is acceptable for this high performance car.

[WoREoD]

With the oil change, are you sure it does not require a transmission oil change? That would bump up the price significantly............

[misters3]

Originally Posted by WoREoD

With the oil change, are you sure it does not require a transmission oil change? That would bump up the price significantly............

That's what i thought. When the oil temp goes above 120 (or 3 track days if that is what they are saying) you have to pay the big bucks for that.

As says above - i guess i'll need to take a trip to Edinburgh and get some face time with my HPC.

[GTO NEMESIS]

Hi,
I'm considering getting a GTR as a replacement for my daily driver 911 Turbo.
Main reason for doing this is for a bigger boot that gives me an option to put a pushchair in it (BabyZen which according to their website fits).

I've always liked the GTR but servicing costs (or at least the hearsay of servicing cost) have always pushed me onto buying another 911 but from a practicality standpoint the GTR would now be a better car for me.

How many of the prices quoted in this thread turned out to be accurate?
Is it really going to cost me 80% more than 911 Turbo ownership?

One other question is how do the previous 911 owners rate the GTR?

I do about 18,000 miles per year but don't intent to track the car as I have a GTO for that.

Thanks
Mark

[AndyE14]

Originally Posted by GTO NEMESIS

Hi,
I'm considering getting a GTR as a replacement for my daily driver 911 Turbo.
Main reason for doing this is for a bigger boot that gives me an option to put a pushchair in it (BabyZen which according to their website fits).

I've always liked the GTR but servicing costs (or at least the hearsay of servicing cost) have always pushed me onto buying another 911 but from a practicality standpoint the GTR would now be a better car for me.

How many of the prices quoted in this thread turned out to be accurate?
Is it really going to cost me 80% more than 911 Turbo ownership?

One other question is how do the previous 911 owners rate the GTR?

I do about 18,000 miles per year but don't intent to track the car as I have a GTO for that.

Thanks
Mark

The new deal seems to be £500 for 3 years servicing if you buy a new MY2011. Presumably you can try and get the dealer to throw this into the deal when you buy. I haven't seen the documentation yet but suspect this capped at 12k miles per annum.