Gents, my new MY11 has a faulty telephone mic. There is no problem hearing the person you are talking to however the person you are talking to cannot hear you clearly (to them it sounds as if you are talking through water). Oddly the passenger can be heard. Sounds to me that perhaps the mics have been fitted for left hand drive cars! Nissan are taking it back for testing and mic replacement fyi. Anyone experiencing he same problem?
If that is the case officially isn't it odd that the Nissan mechanic was in the car with me to experience the problem and rather than replace it Nissan are going to pick the car up from my house and take it in for testing first before replacing the mic as they have not had an issue in the past-a little odd isn't it.....surprised every new customer does not complain and that they are familiar with it????
You think it odd that a Nissan tech doesn't know his way around a GTR?
Seriously, many of us had similar issues when our 09 cars arrived but just accepted that phone quality was poor. My 56 plate M Class merc has perfect phone quality, my GTR has me shouting to be heard.
I'm just not used to this level of poor quality-never had this issue with previous cars-will be interesting to see what Nissan come back with-have suggested to them tonight via email that it is in fact a LHD v RHD issue!
Nissan is a new thing for me-have to say they didn't even know the run in procedure!!!
I have also reported the same issue to my HPC re my new MY11 Gtr - of course have heard nothing back and havnt had time to persue this, but if it is a problem others are experiencing I will need to follow this up. I had no such problems in my Merc E55' s ( Ive has 3 of them, or in my ML500 merc we still have, but people I speak to regularly have remarked that since changing to the GTR 3 weeks ago they really cannot hear me which is always so frustrating when you can hear them really clearly in the car. Would be so good if there is a way of fixing this.
I will let you know what they say-will post it up on this thread for everyone-think they pick the car up on Wed. The good thing is that at least the mechanic has heard it and supports the issue-at least a decent starting point. I am shouting my head off when I drive the car-just not used to it-bloody exhausting to be honest. I will mention to them that I've heard of others with the same problem.
Snap! Everyone also tells me that I sound as if I am talking underwater. More people need to make the complaint-if the mics are set as LHD then Nissan need to provide a RHD version-if everyone makes a noise now we may get it fixed-guess they will only do it for those cars under warranty though.
I absolutely stand to be corrected but, I don't think the little pokey hole is the microphone, I think it's behind one of the little grills pictured. Just checked mine and the hole and grills are the same as the picture, albeit black!
I had the same problem on my 09 car and did some tests, as I have in the new one viz: leaning over to the left and talking, apparently I was clearer. I also 'scratched' both grills with my nail and apparently the noise made was louder on the left grill.
When we had this problem originally I'm sure someone clever had a look behind the plastic and confirmed the microphone was there...on the left.
what i really really dont like is that it dose not pause the music when you are on the phone! and once i hang up its some other track arr dose my head in my m3 dose it so why cant this one :runaway:
I haven't noticed this I always thought it did pause the iPod.
I have noticed that the bluetooth phone quality does seem a bit worse in the My11 than the MY10. I have far more rattles, squeaks and creaks from the interior too. Not what I would expect from a £70k car.
Well I am shocked, I always thought that little hole was the mic.
Maybe that's the noise cancelling bit?
So stupid that the mic is on the other side, wonder if it makes much difference to sound quality though i.e. does the passenger come across any clearer?
Mine now goes in tmw for investigation at Nissan. Have advised that other owners have the same problem and that the likelihood is that we all have LHD mics fitted in error. Nissan will speak to Technical Dept for advice and say that if others have the same problem there will be a fix/replacement. Suggest all those with speaking via their under water mics let their dealerships know there is a problem asap as this should all get ironed out and they can fix everyone's....so get the calls in to them guys.:thumbsup:
OK Nissan swapped the mic over to pick up on the RHS. They tell me "We have managed to fix the mic for you. It was on the left hand side but
they do all seem to be (strangely). Managed to move and relocate the microphone to the driver's side and it is a lot clearer and louder so you no longer have to shout for people to hear you".
At least they are able to do the fix and they are now aware all the cars are like this. This was done under warranty-get your cars in guys.:thumbsup:
Each HPC will refer to Tech Dept who now have mine on record and the fact that Aldershot have confirmed all their MY11s are like implies Tech Dept will know of this too. Anyone who wants to address please feel free to let your HOPC know that Aldershot have just fixed min in consultation with Tech Dept.
The hilarious thing is though that my "GTR" logo on the back is a really crappy example-I told them to replace it-they have to got to go to warranty to clear it- you spend £72k on a car and someone has to be consulted about a badge for God's sake!!!:runaway:
Brilliant, well done. Mine goes in this Thursday for Optimisation so will ask for fix.
Milonator: could you possibly pm me your reg. number so they can call it up if necessary? Thanks.
BTW, in case anyone was wondering this production fault does apply to all UK cars that we know of, not just the MY11s.
Mine's due its 2 year service now; wonder if Middlehurst can do the fix already? I thought Charles Charlie said the wires were too short?
And have you actually tried it to see it does work better?
David could you let us know what middlehurst say because ive just bought a 2010 from them and no-one can hear me without shouting.If they can do it its going back!
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