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Old 28th July 2011, 03:47 PM   #1 (permalink)
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R32 GTR Trust style Rear Spats - NEW & IMPROVED MOLD!

Since we had some customer reporting fitment issues on the R32 GTR Trust style Rear Spats, we have discovered that the mold has warped! Probably from over-using.

So we have re-developed the mold and compared them against a Genuine Trust set of Rear Spats and they fit like a glove!

So now available are R32 GTR Trust style Rear Spats 100% exact to the geniune item guaranteed!!







RRP £79.99 + shipping on our website.

Members on here can have them for £59.99 + Shipping !!
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Old 28th July 2011, 04:34 PM   #2 (permalink)
R32 GTR R32 GTR is the owner of the Best R32 in 2011 :)
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Hi, what about those that have the old ones, mine were removed from packaging to test to see if they fit after Jabran tried his and didnt fit, will they be exchanged for the new version?
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Old 28th July 2011, 05:22 PM   #3 (permalink)
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Originally Posted by R32 GTR R32 GTR View Post
Hi, what about those that have the old ones, mine were removed from packaging to test to see if they fit after Jabran tried his and didnt fit, will they be exchanged for the new version?
Depends when they were purchased. All problems should be reported and exchanged within 7 days of purchase.
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Old 29th July 2011, 09:10 AM   #4 (permalink)
R32 GTR R32 GTR is the owner of the Best R32 in 2011 :)
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hi, i bought them with the original group buy, had no need to check thekm until they were ready to be fitted. Can post up pics of how awful they were?
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Old 29th July 2011, 09:20 AM   #5 (permalink)
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hi, i bought them with the original group buy, had no need to check thekm until they were ready to be fitted. Can post up pics of how awful they were?
no point, as i said in the first post (customers reporting problems which is why we re-developed the mold) as that mold is now destroyed and there wont ever be another one of those produced. Unfortunately, we cannot just do a swap for you as we have policies. But what i can do is offer you one half price as a goodwill.
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Old 29th July 2011, 09:40 AM   #6 (permalink)
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Originally Posted by knight-racer View Post
no point, as i said in the first post (customers reporting problems which is why we re-developed the mold) as that mold is now destroyed and there wont ever be another one of those produced. Unfortunately, we cannot just do a swap for you as we have policies. But what i can do is offer you one half price as a goodwill.
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Depends when they were purchased. All problems should be reported and exchanged within 7 days of purchase.
I don't remember reading that in the original thread? and it isn't like damage or a crack or anything is it? where you would have to inspect it in case of shipping damage or whatever. Just to add I did check them upo delivery and visually they appeared to be fine.

There were pictures of them installed on a an r32 which looked like a perfect and later in the thread this is what you say

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These are not genuine but both quality and fitment is no different, in fact may be better. You can see from the photos.
Was that even a picture of your spats?
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Old 29th July 2011, 10:06 AM   #7 (permalink)
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Yes, the photos of the spats on a silver R32 is what we fitted.

Like i said... the mold warpped over time, so we cant be sure when it started, which is why we invested in a brand new mold altogether.

All R32 Trust spats will be perfect 100% like the original from now on.
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Old 29th July 2011, 10:19 AM   #8 (permalink)
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A lession to be learnt I guess. Pay cheap buy twice.
There's a reason the geniune Trust ones cost more.

bob
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Old 29th July 2011, 10:23 AM   #9 (permalink)
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I can guarantee these new molds are 100% perfect and in terms of quality and finish is superior to the genuine as you can see in the photos.

To prove my point, "R32 GTR R32 GTR" i'll send you a replacement. Please pm me directly to sort out postage.
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Old 29th July 2011, 10:27 AM   #10 (permalink)
R32 GTR R32 GTR is the owner of the Best R32 in 2011 :)
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Wow thats awesome customer service, so basically everyone who bought one in the group buy has been shafted. You have clearly identified it was a manufacturing fault on your behalf but yet are willing to rectify your mistake. Just to show everyone how warped the spats were:-











I understand a part being off by a few mm's but to be off by an inch or more is crazy.

Bob you're right buy genuine and not cheap chinese tat.

Funnily enough my KnightRacer Carbon bonnet was also warped.

Buy at your own peril people.
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Old 29th July 2011, 10:41 AM   #11 (permalink)
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Bought mine in the group buy & did a quick
test fit at the time.
They clearly were not going to fit & just thought
put that 1 down to experience.
Can't believe your response to this.
They are bnot fit for purpose ! ! !
K.M.
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Old 29th July 2011, 10:44 AM   #12 (permalink)
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Well those photos show a discontinued product and that mold has already been destroyed. No more of those will ever be produced now.

It is now the brand new version which is 100% perfect to the genuine as we managed to fit the original into the mold like a glove.
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Old 29th July 2011, 11:00 AM   #13 (permalink)
R32 GTR R32 GTR is the owner of the Best R32 in 2011 :)
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I can guarantee these new molds are 100% perfect and in terms of quality and finish is superior to the genuine as you can see in the photos.

To prove my point, "R32 GTR R32 GTR" i'll send you a replacement. Please pm me directly to sort out postage.
This is a better response to your original response.

PM on its way
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Old 29th July 2011, 11:07 AM   #14 (permalink)
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This is why I don't buy coppys of anything you end up paying more in the long run

That fittment is disgusting
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Old 29th July 2011, 11:10 AM   #15 (permalink)
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This is why I don't buy coppys of anything you end up paying more in the long run

That fittment is disgusting
Those photos show a discontinued product which cannot ever be manufactured again, because we have destroyed the mold.

We noticed the problem which is the whole point of this thread.. We re-developed a brand new mold.
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Old 29th July 2011, 11:17 AM   #16 (permalink)
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Well those photos show a discontinued product and that mold has already been destroyed. No more of those will ever be produced now.

It is now the brand new version which is 100% perfect to the genuine as we managed to fit the original into the mold like a glove.
Why only R32 GTR R32 GTR? I was the one who fitted it and had it painted to MY car to find the issue, those pictures are of MY car. I paid the money on time as everyone else and didn't cause any issues?

I am out of pocket on paint and the spats, I don't think anyone else has had them painted as this would have been brought up earlier.

I am flabbergasted at the response, totally speechless. To think this is na pproved trader.
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Old 29th July 2011, 11:18 AM   #17 (permalink)
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ahhh sorry jabran, i didnt realise you had one too! apologise.

Please pm me for postage details. I will sort you with a new set too
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Old 29th July 2011, 01:02 PM   #18 (permalink)
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I would just like to say they (Knight Racer) are being very good about this and sorted me out immediately. Faultless customer service!
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Old 29th July 2011, 01:04 PM   #19 (permalink)
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I would just like to say they (Knight Racer) are being very good about this and sorted me out immediately. Faultless customer service!
Thanks! Just pm'd you the tracking number
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Old 11th August 2011, 07:08 PM   #20 (permalink)
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I am in the same boat as the other guys also. Bought my set on the original group buy.
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