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Old 28th February 2013, 01:30 PM   #21 (permalink)
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Hi Andy this is a shocking story ! I notice that you are london based and would like to know which dealer this is with , pm if you prefer to keep them anonymous. Good luck with your situation and i really hope you get it sorted. Such an egregious error from the dealer to forget to fill with engine oil !
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Old 28th February 2013, 02:23 PM   #22 (permalink)
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The dealer is insisting there was oil in the car and because it was driven down the slope of the transporter the oil in the sump was at the wrong angle for the sensor and the dipstick.
No surprise there then.
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Old 28th February 2013, 04:31 PM   #23 (permalink)
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No surprise there then.
Yeah, what a shocker. It's very unlike Nissan...
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Old 28th February 2013, 05:27 PM   #24 (permalink)
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I would want a new engine including turbos, and I would probably sue them to get it depending on the legal advice and expert reports received.
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Old 28th February 2013, 07:30 PM   #25 (permalink)
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I would want a new engine including turbos, and I would probably sue them to get it depending on the legal advice and expert reports received.
Exactly my thoughts.
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Old 28th February 2013, 11:57 PM   #26 (permalink)
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My GT-R was on the alignment bed at Westway Nissan in Oxford. In another bay, I saw a VW (Golf or Polo) being worked on. The guy poored oil into the engine through the oil filler, and then got in the car and started it up. After about 20 or 30 seconds, a loud shout went around the workshop, with everyone walking towards the VW and pointing frantically to the underside of the vehicle, and trying to get the guy who was sat in it's attention. All the oil was on the workshop floor, because he hadn't replaced the drain plug. He replaced the drain plug, put some more oil in the engine, and started it again. The owner will never know. NHPC? Nissan Hopelessly Pathetic Criminals.
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Old 1st March 2013, 03:29 AM   #27 (permalink)
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I've often taken previous cars to a local garage and they let me hang round whilst they do the work. I much prefer this and it helps build up trust, and they get my repeat custom. The whole health and saftey quote is bull, insist that you see them pull the drain plug. If they dont let you, get them to write a waiver to let you see them working on the car.
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Old 1st March 2013, 08:21 AM   #28 (permalink)
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Just read this, its absolutely shocking...I would insist they have an independent check everything...I dare say the bearings will more than likely been worn if there wasn't any oil and the turbo cartridge has also been run dry... Ok maybe no boost was applied but still no oil is a serious issue, even if it was just idled


I would insist they replace the engine and turbos...

I would also be there when they start take everything off and video how much oil comes out the drain plug....just to prove there was none in there...all this angle on the flatbed shite there giving it...take the oil filter as its rightfully yours....

Simply demand a new engine and turbos, and do raise a side issue with Nissan UK if you can get pressure from them, I would also line up some lawyer too, they will advise on what proof you need to stand up in court, unfortunately you need to think of the worst case...

Don't listen to this health and safety bullshit, you need to video the car when they remove the sump plug that will prove what oil was in there, if any....this is fundamental if you need to go legal tell the. not to touch the car until you and your legal representative are there....the problem is they will have probably now filled the car with oil...

hope you get it all sorted mate, absolutely shocking...
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Old 1st March 2013, 10:40 AM   #29 (permalink)
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Hi Andy this is a shocking story ! I notice that you are london based and would like to know which dealer this is with , pm if you prefer to keep them anonymous. Good luck with your situation and i really hope you get it sorted. Such an egregious error from the dealer to forget to fill with engine oil !
If it were me id name and shame these baboons publicly....but in the interests of keeping any discussions with a third party that may need to go to court, best keeping it anonymous for the time being
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Old 1st March 2013, 11:41 AM   #30 (permalink)
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Trouble is if they have the car very easy for them to add oil. I would have gone with the transporter and filmed them opening sump plug.
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Old 2nd March 2013, 10:47 AM   #31 (permalink)
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any more news






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Old 2nd March 2013, 10:52 AM   #32 (permalink)
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Big error letting them take the car away again... You'll never know the truth now!
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Old 2nd March 2013, 10:53 AM   #33 (permalink)
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This is indeed shocking by HPC standards. How can someone forget to refill the oil after an oil change ???
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Old 2nd March 2013, 12:57 PM   #34 (permalink)
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When they are complete bell ends....
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Old 2nd March 2013, 08:36 PM   #35 (permalink)
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no oil

Unbelivable!
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Old 4th March 2013, 10:29 PM   #36 (permalink)
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My GT-R was on the alignment bed at Westway Nissan in Oxford. In another bay, I saw a VW (Golf or Polo) being worked on. The guy poored oil into the engine through the oil filler, and then got in the car and started it up. After about 20 or 30 seconds, a loud shout went around the workshop, with everyone walking towards the VW and pointing frantically to the underside of the vehicle, and trying to get the guy who was sat in it's attention. All the oil was on the workshop floor, because he hadn't replaced the drain plug. He replaced the drain plug, put some more oil in the engine, and started it again. The owner will never know. NHPC? Nissan Hopelessly Pathetic Criminals.
Nissan Westway Oxford HPC are a complete shower of shit and are to be avoided by everyone at all costs!
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Old 4th March 2013, 11:03 PM   #37 (permalink)
mattysupra is gutted he sold his R34 GTR S1
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if the oil level was so low to cause damage the low oil pressure light would of lit up.

The low oil pressure light would be red. I dont know on the GTR but once it has been activated on some cars it stays lit up until you turn the engine off even if the engine has regained oil pressure.

Basically if no red oil light was on then you are o.k.

However, who knows if it was on when they was driving the car on back of the truck? You would hope that who ever was loading the car would of noticed it but obviously not.

I can only presume that nissan pump the oil in, some garages have a pump that you set the amount of litres and it fills the engine. If they set wrong amount then maybe only 2 litres etc was pumped in before it cut out. Very bad practice that they never actually used the dip stick to check or worse case used the cars own sensor. Makes you wonder what else gets forgotten on these services.

Personally i wont use dealers. I would use a specialist like MGT Racing , SVM, Rk Tuning etc.
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Old 19th March 2013, 12:51 AM   #38 (permalink)
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Nissan Westway Oxford HPC are a complete shower of shit and are to be avoided by everyone at all costs!
You've got me worried now - mine is being serviced this week at WW Oxford.
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Old 19th March 2013, 01:52 AM   #39 (permalink)
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Crikey. I just saw this. It's just so amateur and sums up the whole NHPC experience. With any luck the engine cuts off with v. low oil pressure so it may be ok but don't know if the R35 does this. Hopefully doesn't get to this but requesting new engine and turbos I imagine would need proof of damage.
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Old 29th March 2013, 11:43 PM   #40 (permalink)
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You've got me worried now - mine is being serviced this week at WW Oxford.
Well, you're a braver man than I Gunga Din!
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