[2011GTR]

Over the last 6 months I've been building my '12 R35, patiently researching and getting the right parts. A simple matter of search and click? I wish. What a bloody headache! Examples:

- order carbon interior parts: receive them broken to pieces. Vendor sends new parts at no expense but takes 3 weeks.
- new turbos: all seems well but left side turbo missing a pressure release connector (production fault), thankfully caught by my mechanic otherwise would have blown my engine. Apology from vendor? None. Sets me back a week while new parts sent.
- injectors! Order 1000CC Bosch injectors 'garaunteed to fit' with no modifications. They don't fit. So in order not to waste more time, buy another set from a reputable vendor, this time ASNU 1100s, also 'garaunteed to fit'. I ask 3 times that these are sure to fit as they don't come with PnP harnesses, and 'yes these will fit stock harness'. They arrive, don't bloody fit.

Not mentioning any names here (yet!) as not my style but in the meantime my car is stuck. Very, very frustrating!! ... Right, venting session over but more to come if this doesn't get sorted. Lesson learned: always double check then check again. Supposed 'experts' and specialists can get simple things very wrong. And don't expect much by way of customer service either.

 

[nick the tubman]

shocking...
seems these days dealers just want to push a product on you, and make the sale/take your money, without checking the bloody facts about what they are selling...

strange way of doing business I say, as its ends up giving the supplier unnecessary grief, pisses off the client and potentially can damage the reputation of said supplier...
bizzare

 

[2011GTR]

Exactly.

 

[paulmc]

I feel your pain. DIY is tricky on these. tuners want you to drive in open wallet then drive out again.

Keep going you will get there.

 

[mindlessoath]

so my question is why didn't you go with a proven system? take for example litchfield, they have made countless r35s without issues and use parts they know work and fit together.

same goes for many of the successful shops (I'm familiar with mostly U.S. shops only a few others elsewhere in the world).

I don't really want to say it but maybe your not working with the right people. this seems to be common due to wanting to save money and in the end shell out more money and time in the end to eventually do it right or to have someone fix it in the end. there are other reasons too, but that's most common. I'm not saying that's your situation.

also research plays a big roll into it.

not sure why your carbon came broke.. was it not packaged correctly? was it "affordable" maybe you got what you paid for? or maybe the post man doesn't like you lol.

 

[2011GTR]

I feel your pain. DIY is tricky on these. tuners want you to drive in open wallet then drive out again.

Keep going you will get there.

Cheers Paul. Some things are learned the hard way I suppose!

 

[2011GTR]

so my question is why didn't you go with a proven system? take for example litchfield, they have made countless r35s without issues and use parts they know work and fit together.

same goes for many of the successful shops (I'm familiar with mostly U.S. shops only a few others elsewhere in the world).

I don't really want to say it but maybe your not working with the right people. this seems to be common due to wanting to save money and in the end shell out more money and time in the end to eventually do it right or to have someone fix it in the end. there are other reasons too, but that's most common. I'm not saying that's your situation.

also research plays a big roll into it.

not sure why your carbon came broke.. was it not packaged correctly? was it "affordable" maybe you got what you paid for? or maybe the post man doesn't like you lol.

I've bought from some well known names but despite their assurances have had one headache after the next. And now this nonsense with the injectors, such a simple thing but it seems I've been ill advised. Deliberately? I hope to get some answers soon. If things don't improve I'll be sure to list some names and warn others away from similar experiences.

 

[professor matt]

As much as you guys think us tuners don't talk to each other behind the scenes we do.

And yes we talk about you.

Yes we might be +/- on prices but there is one thing guaranteed we will provide you with the correct parts direct from the manufacturer with 100% come back.

It's not free to be a trader on here,so buy from us guys that support you guy's so you can use this fourm for free

 

[2011GTR]

As much as you guys think us tuners don't talk to each other behind the scenes we do.

And yes we talk about you.

Yes we might be +/- on prices but there is one thing guaranteed we will provide you with the correct parts direct from the manufacturer with 100% come back.

It's not free to be a trader on here,so buy from us guys that support you guy's so you can use this fourm for free

Thanks Matt, seems like you value customer service. So when I buy a set of injectors from a well known trader on here, with specific assurances that they fit the stock harness which turns out not to be true, what am I supposed to make of that? In addition to that the intercooler kit I bought from the same guy shows up incomplete.

 

[pulsarboby]

why don't you let whoevers modifying / tuning your car get the parts for you then Its his headache if he gets wrong or damaged parts delivered.........that's how most people do it and surely is the best way to save your own sanity.

Also you then cover yourself in the event of any parts failiures causing possible damage to your engine, i.e 'injector malfunctioning'
If you purchase them yourself then you have the agg of sorting out the devastation that could be caused by say a piston melt down as the tuner / mechanic will just say ''we only fitted the items YOU purchased'' so we want £££ much to repair your engine and in fairness they would be correct in stating that, but had they purchased the parts and fitted them then its down to them to repair damage caused then for them to reclaim the costs from the parts manufacturer once the item is proven faulty.

Just something for you to consider as we had a similar scenario with a customers car but difference is that we purchased the parts so had to rebuild the customers engine when an oil pump failure caused extensive damage, we took the pump to an independent inspectorate where it was found to be faulty and caused engine failure so were fully reimbersed by the manufacturers insurance which covered all labour and rebuild costs.

So bit of friendly advice well worth considering with anything going on or inside your engine

 

[2011GTR]

why don't you let whoevers modifying / tuning your car get the parts for you then Its his headache if he gets wrong or damaged parts delivered.........that's how most people do it and surely is the best way to save your own sanity.

Also you then cover yourself in the event of any parts failiures causing possible damage to your engine, i.e 'injector malfunctioning'
If you purchase them yourself then you have the agg of sorting out the devastation that could be caused by say a piston melt down as the tuner / mechanic will just say ''we only fitted the items YOU purchased'' so we want £££ much to repair your engine and in fairness they would be correct in stating that, but had they purchased the parts and fitted them then its down to them to repair damage caused then for them to reclaim the costs from the parts manufacturer once the item is proven faulty.

Just something for you to consider as we had a similar scenario with a customers car but difference is that we purchased the parts so had to rebuild the customers engine when an oil pump failure caused extensive damage, we took the pump to an independent inspectorate where it was found to be faulty and caused engine failure so were fully reimbersed by the manufacturers insurance which covered all labour and rebuild costs.

So bit of friendly advice well worth considering with anything going on or inside your engine

Thanks appreciate the advice and yes, ideally this would be the best way. However I live/work in SE Europe and there are no tuners in my area so I've had to gather parts myself and have them installed locally. Very competent mechanic so no problems there, it would just be nice if vendors actually sent me what I paid for. Every time something shows up incomplete/faulty it takes a good 10 days for corrected parts to be sent over etc.

 

[cormeist]

So we can use the forum for free?!?!? Lol, joker...

I/we PAY to be a forum member thanks..

As much as you guys think us tuners don't talk to each other behind the scenes we do.

And yes we talk about you.

Yes we might be +/- on prices but there is one thing guaranteed we will provide you with the correct parts direct from the manufacturer with 100% come back.

It's not free to be a trader on here,so buy from us guys that support you guy's so you can use this fourm for free

 

[goRt]

So we can use the forum for free?!?!? Lol, joker...

I/we PAY to be a forum member thanks..

No you don't, you pay to be a member of the GTROC, this is the register!

 

[rob2005]

Cormeist I think you'll find the forum is free pal???

Sounds like you've just had a bad run pal. Most traders on here have forgotten more than we know about the R35 but they are also human and shit happens.

Why not just take a trip to the UK to a large tuner and pre book/order the lot to have it completed in one go?