GTR Forum banner

1 - 20 of 51 Posts

·
Registered
Joined
·
8 Posts
Discussion Starter #1
Hi there, I've had a bit of a bobo with my new(ish) R35. I don't know much about engines, only a rough idea of how they work, so any advice on here would be greatly appreciated.
I recently took my R35 to Monza, Italy. The car has not been modified at all except the Y-Pipe exhaust which was installed by Nissan Edinburgh before I collected the car last November. The car has only ever been fuelled with high octane fuel. I had it down the autobahn three days before the engine failed (180mph) and drove it fairly hard the whole day. It sat for a few days while we were at the GP.
Around three hours into the drive home at the boarder of Switzerland and Italy the engine cut (approx 120mph) white smoke everywhere! Total loss of power, power steering and brakes went and when I pulled over the car wouldn't restart (after waiting for the engine to cool).
The car sat in Italy for weeks until it transpired GTR specialist wouldn't be able to go out to see the car. It arrived back in Edinburgh last week. I had a call yesterday saying that some anomalies had been found and asked if I had modified the car at all. I told them I hadn't. Then I called today for an update and they advised me to prepare for the worst, that Nissan were saying they were probably going to walk away from it. The reason; a very vague that the engine must have been modified or that it was running on too low an octane which won't cool as quickly as higher octane, both of which are incorrect.
My questions are, how can Nissan advise they are probably not going to cover the fault if they don't know what is wrong with it yet, and when both reasons they have cited are not accurate? Has anyone heard of this happening before to an R35, which I'm told hasn't in the UK? (apparently the 5th, and furthest from the cooler, cylinder failed)... and, has anyone any general advice on my now desperate situation?
I'm sure Nissan staff probably monitor this site, so I'd appreciate hearing from anyone there as well, anonymously, of course.
Thanks in advance.
 

·
Registered
Joined
·
4,906 Posts
worth chatting to Evolution6 on here; he had an engine failure covered under warranty although it was a struggle. Think that was down to oil starvation.

as with most things, try and negotiate an outcome before getting the club out ;)
 

·
Registered
Joined
·
1,343 Posts
Unlucky mate, have they given you an engine inspection report?

I would get a 3rd party to do one as well.
 

·
Registered
Joined
·
1,684 Posts
Did you buy the car from brand new or was it second hand and the possibility of it being Cobb`d prior to your ownership commencing ?

If the service schedule has been adhered to and as you say it has not been modified apart from the Y pipe then I fail to see how Nissan can walk away from it. At the very least the dealership should warranty it for 12 months over and above the Nissan warranty

If I was definately looking at the probability of Nissan not playing ball I would get a sample of the fuel in your car independantly tested and look at the possibilty of starting a legal battle.

On the other hand , if your car has been modified or you have strayed from the service schedule in any way then you could be in the poop. Although I cant see how the fault can be diagnosed without a partial strip down first.
 

·
Registered
Joined
·
1,216 Posts
Assuming all the information above is how it is, it seems like you're being treated unfairly, unless of course they do cite the Y-pipe as a reason to refuse warranty.

The engine control unit is well capable of handling low octane fuel, although of course no one would recommend it. Besides, you said that you always used high octane fuel.

Sounds like Nissan still need to learn how to treat their customers.

If the story is as you say, assuming the Y-pipe issue is not used against you, I suspect it will turn out OK, but they will not treat you nicely through this from the sounds of it. They will worry rather than reassure you. They will blame everything but their product.
 

·
Registered
Joined
·
8 Posts
Discussion Starter #6 (Edited)
Cheers guys,
They haven't given me access to an engine report yet, just said it was throwing up some 'anomolies'. I'm going down on Saturday morning and the engine report is something I'll be going over. The car was bought new and the service plan was also fully up to date, with the service after the optimisation carried out just a week before we left, so about 10 days before the incident. I'm getting an update later today - hopefully the fuel sample results and more info on the engine report.
It's all a bit vague and they can't tell me for sure what's wrong with it (and I presume may not for sure until they lift and strip it) which makes it all the more infuriating that Nissan have suggested I may be on my own with this one!
I'll post updates if the thread is kept open, thanks agian and cheers to Evo6 who PMd me.
Be back soon!
 

·
Registered
Joined
·
8 Posts
Discussion Starter #7 (Edited)
The cars engine is being taken out for an inspection a week tomorrow. Probably won't be any news til then. It's already been 5 and a half wks since the engine failed and no replacement car as the case is warranty pending. Now I'm driving a Peugeot Partner! :(
 

·
Registered
Joined
·
3,574 Posts
Really all goes well for you....:wavey:
 

·
Registered
Joined
·
4,906 Posts
no replacement car as the case is warranty pending. Now I'm driving a Peugeot Partner! :(
wtf, I wouldn't stand for that

the car has failed, it's under warranty, they should cough up a decent motor

so it's six weeks before anyone even looked at the engine

i'd be lawyering up, as they are taking the pee
 

·
Registered
Joined
·
56 Posts
Sounds like Nissan UK's approach to faults was lifted from the Vatican's priest abuse operating procedure.

1. Take all evidence away
2. Blame the victim
3. Avoid specifics and provide vague explanation
4. Render unilateral judgement based on nebulous thinking
 

·
Registered
Joined
·
8 Posts
Discussion Starter #12
Hi all,
Been a month since my lasy post... very little progress made!
Was offered a loan car (Nissan Note or Quashqui!) just two days ago after making enough noise about having to make and pay for alternative travel arrangements. The garage is 150miles away though so it's not exactly convenient to pop over and pick a replacement car up!
Fuel sample was sent for analysis 1/11/10 and still not got the final report back now almost 3 weeks later. What I have been told is that the fuel octane levels were above 98 and they are happy the car has not been modified except Ypipe (Nissan , not the dealership, have suggested this may be investigated further down the line as a contributing factor - I assume only if no other valid reason to void the warranty is found before hand!) so as far as I'm concerned the two reasons first given as to why a warranty claim looked unlikely have been expelled.
What I have been told from the fuel analysis is that the fuel analysed has no ethenol in it which may have caused it to run lean... as far as I can research ethenol is not a standard component and fuel make up varies from pump to pump. Does anyone else have any idea?
Been in fairly regular contact with the dealer and now nissan but it really is like banging my head up against a brick wall all the while I'm a new GTR out of pocket. It's a shame cause the dealers seem like a decent lot who have come up against a fair bit of resistance from Nissan, but enough is enough. I'm getting seriosuly frustrated and fed up now.
 

·
Premium Member
Joined
·
1,088 Posts
Mate, I really feel for you.

I have never heard of anyone having to measure or be aware of the Ethenol content of petrol before you fill up. :chairshot

What exactly failed on the engine?

Paul
 

·
Registered
Joined
·
1,216 Posts
E85 could damage the engine by running lean and the GTR is not compatible with E85 in standard form, but that has been ruled out anyway.
 

·
Registered
Joined
·
251 Posts
Wow man that really sucks. I would be raging the day they tried to point fingers at me. I dont see how any of this could be your fault. Driving at those speeds are nothing for the GTR. How long does it take for a fuel sample? I think if you paid good money for the car they should at least give your something in the same price range.

I hope you get your car fixed and is all under warranty. Im struggling with a over heating R32 GTR, I cant imagine you with your New(ish) GTR.

Good luck mate, keep us posted!
 

·
Registered
Joined
·
8 Posts
Discussion Starter #17
Have heard today that the independant fuel analysis report has just been returned. The fuel conforms to BS EN 228 & BS 7800 regular and super unleaded gasoline specifications on all tests carried out. The dealer is sending/ has sent the report to Nissan. I called Nissan for an update and their latest stance, they said they will return my call later today at some point. I'm not sure what else they can come back to me about voiding a warranty claim now, touch wood. Will keep you posted.
 

·
Super Moderator
Joined
·
15,874 Posts
Looks like a case of keep making lots of noise. It's ridiculous you've been messed around so much. Stories like these really put me off R35s!
(P.s. moving this to general where it will get seen more).
 

·
Registered
Joined
·
690 Posts
Have heard today that the independant fuel analysis report has just been returned. The fuel conforms to BS EN 228 & BS 7800 regular and super unleaded gasoline specifications on all tests carried out. The dealer is sending/ has sent the report to Nissan. I called Nissan for an update and their latest stance, they said they will return my call later today at some point. I'm not sure what else they can come back to me about voiding a warranty claim now, touch wood. Will keep you posted.
They cant. Who is your HPC? I'm surprised they haven't been more vocal.
 
1 - 20 of 51 Posts
Top