Joined
·
2,355 Posts
Anybody else have any warranty claim stories? Interested to know how long it usually takes to get the go ahead from Japan?
My car (a MY13 63 plate) is 8 mnths old and has covered 8k miles. It had the first optimisation on time and has a Milltek Y pipe fitted, that's the only mod.
A couple of weeks ago I was on my knees checking the tread on the rear tyres, as you do, and noticed the rear undertray was covered in oil.
Took the car to my local NHPC on Tues 22nd April, and it's still sat there now with no go ahead yet for the warranty claim.
They diagnosed the problem to be the gearbox casing joint, which has a liquid type sealant/gasket, and have sent pictures and videos to Japan as requested. It lost around 2 litres of oil.
Apparently the new gearbox will cost around £18k, and it's available from Amsterdam, so would only take a few days to deliver and fit.
But 14 days and 8 hours later (who's counting) they still haven't even ordered delivery of the new gearbox.
I'm pretty easy going but starting to get a bit pissed off now. At least they have upgraded my loan car from a Quashqai to a 370Z, but driving the Z only makes you realise what a fantastic car the GTR is.
Anybody else had their gearbox replaced under warranty on such a new car?
My car (a MY13 63 plate) is 8 mnths old and has covered 8k miles. It had the first optimisation on time and has a Milltek Y pipe fitted, that's the only mod.
A couple of weeks ago I was on my knees checking the tread on the rear tyres, as you do, and noticed the rear undertray was covered in oil.
Took the car to my local NHPC on Tues 22nd April, and it's still sat there now with no go ahead yet for the warranty claim.
They diagnosed the problem to be the gearbox casing joint, which has a liquid type sealant/gasket, and have sent pictures and videos to Japan as requested. It lost around 2 litres of oil.
Apparently the new gearbox will cost around £18k, and it's available from Amsterdam, so would only take a few days to deliver and fit.
But 14 days and 8 hours later (who's counting) they still haven't even ordered delivery of the new gearbox.
I'm pretty easy going but starting to get a bit pissed off now. At least they have upgraded my loan car from a Quashqai to a 370Z, but driving the Z only makes you realise what a fantastic car the GTR is.
Anybody else had their gearbox replaced under warranty on such a new car?