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Discussion Starter · #1 ·
I've probably left it too long now but I found out this weekend how much it is going to cost to get it sorted and I'm a bit shocked

I bought my GTR March this year and all was well. The first time I cleaned the car I thought it a bit wierd that whilst drying the cloth kind of grabbed the paint work. Then a few weeks later the first time I drove it in the rain when I put the wipers on it sounded like they were sweeping across sand paper.

Once I got home and washed it again I examined it a bit more carefully. The wipers had left a track on the glass where it was rubbed of in some places and every surface that was facing upwards had sediment on it. From experience I was pretty sure it was overspray from a paint repair.

When I took the car in for its optimisation I questioned it and the salesman said it had not had any repairs, it was showroom car, so I wondered if it might have been scratched or something. I then asked the service manager who told me it was chemical fall out and I would have to clay bar it :confused::confused:

Well I took it to a detailer this weekend who confirmed my suspicions and agrees that it is overspray and looks like its getting on for a grand to sort it out.

Its now 4 months since I collected the car although it has only done 1400 miles and i'm wondering if i have any comeback.......
 

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Sorry to hear that you are having issues.... it's always worth pushing and pushing, one thing I have learnt on here is that the NHPC will refuse and decline everything without a bloody great battle!

Take the car back and say that you have had aprofessional inspection and that it is overspray, gather evidence i.e. get the detailer to write a report if they would be so kind, and then take that with you.

You can put the 4 months down to getting it to professionals for a second/third opinion.
 

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Of course you have comeback and rights.
I presume you bought the car new through a Nissan HPC and have had no paintwork done yourself whatsoever.
If it has had some paintwork, provided that no panel has been replaced, then it could be argued that it was part of the PDI process (Pre delivery inspection) or been rectified at the distribution centre.
No dealership should state that it is your responsibility and they should clay bar and fully rectify the issues.
As you are a GTROC member, I will if you want, take this up with Nissan direct but suggest you initially speak with the dealer and let me know the results.
It is best that you cease posting regarding this issue as that can cause offence to the dealer and makes my job a lot harder when dealing with Nissan GB.
Please PM me in future
John M
 

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Contact trading standards and find out where you stand and then contact Nissan head office because most of the dealerships are twats when it comes to after care
 

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I would go back to the dealer and if needed give John M a chance to sort it first before everyone starts to get excited.
As he has been kind enough to offer.

Not much more to be said IMO.
 

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These kinds of things put me off Nissan in the UK

I bought my GTR almost a year and a half ago.. Was clearly told that the car has not had any repairs and not been driven hard..

Few weeks after i found out at litchfields that the car had been launched several times, thrown a few clutch protection faults etc etc :/

And then only about a month ago, when getting the car detailed, we found out that the rear bumper and bonnet had both been resprayed lol..

Anyway hope you get it sorted without any issues from Nissan :) In you case dealer must be held responsible
 

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I would go back to the dealer and if needed give John M a chance to sort it first before everyone starts to get excited.
As he has been kind enough to offer.

Not much more to be said IMO.
+1
John M has offered his assistance and that together with the GTROC is great to have as armoury to go at the dealer with.:)
 

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This is terrible and not on.I would take it striaght back and demand them to sort it out espically if you brought it brand new.Get a couple of reports as said before.
I would be fuming if this had happened to me,as im only at 1000 miles now.

Think if this was me i would insist in a brand new UNDAMAGED car.

If no joy i would let John P take it up with Nissan.

I know a great detailer not to far from you in Surrey if you want a report,he's just done a new car detail on mine and applied Modesta,as im in kent not far from you.

Out of interest what dealer was it,please dont tell me Motorline in Tunbridge as thats where im going for my optimisation service.

Good luck
 

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Out of interest what dealer was it,please dont tell me Motorline in Tunbridge as thats where im going for my optimisation service
Shrimpy, i highly recommend you hit up Mr Sly at Kaizer motors for your servicing and maintance needs :)

He is a Litchfield certified Nissan Master Technician and is pretty close to you.. He is THE MAN when it comes to GTRs near London :bowdown1:.. You wont get a better service anywhere else, you take your car in, he will carry out the service in front of you and your done :) Way better than some random dealership + he knows more about the GTR than anyone in the dealership would :p

http://www.kaizermotor.co.uk/
 

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Shrimpy, i highly recommend you hit up Mr Sly at Kaizer motors for your servicing and maintance needs :)

He is a Litchfield certified Nissan Master Technician and is pretty close to you.. He is THE MAN when it comes to GTRs near London :bowdown1:.. You wont get a better service anywhere else, you take your car in, he will carry out the service in front of you and your done :) Way better than some random dealership + he knows more about the GTR than anyone in the dealership would :p

Kaizer Motor Company - The Nissan GTR Specialist
Cheers Hashlak,i will be going to him for my stage1,2 or even 4 and any other work.He is only 15mins from me.Just i have a 3 year service with Nissan so it has to go to a NHPC.
When you go to Kaizer next give us a shout and will have a meet up if you fancy it :chuckle:

Sorry back to main topic
 

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Cheers Hashlak,i will be going to him for my stage1,2 or even 4 and any other work.He is only 15mins from me.Just i have a 3 year service with Nissan so it has to go to a NHPC.
When you go to Kaizer next give us a shout and will have a meet up if you fancy it :chuckle:

Sorry back to main topic
Ah ok fair enough :)

For sure, my next trip will be to Litchfield for some finer tuning + downpipes but when i go for service to Slys place ill give you a shout.. The roads up there are amazzing too :D you will deff enjoy

Back to main topic sorry
 

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There is a lesson to be learnt hear, Bloody examine what you buy, take your time researching on the car do everything you can to determine the history, otherwise you will end up fooooked like this guy.

Bobby
 

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Discussion Starter · #13 ·
There is a lesson to be learnt hear, Bloody examine what you buy, take your time researching on the car do everything you can to determine the history, otherwise you will end up fooooked like this guy.

Bobby
Just so you know it was brand new. Should I really have to examine and inspect a brand new car.

Edit. It matters not what it cost.
 

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I didn't realise it was a "BRAND NEW" GT-R...There's even more reason to complain, and the fact that you never noticed the "overspray" is not your fault. Your a customer not a mechanic or body repair chap. I actually feel really sorry that this has happened to you. bad enough on a used GT-R bought from a NHPC, but no excuse whatsoever if its Brand New.

I think you should contact John via PM and maybe exchange mobile numbers so you can chat to him. Failing that I would be inclined to contact Nissan UK and explain the situation to them, but go the John route first bud.

Hope you get this sorted out with the minimum amount of hassle

Cheers
Louie
 

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Just so you know it was brand new. Should I really have to examine and inspect a brand new car.

Edit. It matters not what it cost.
If I was spending 70k of my hard earned cash I certainty would inspect the car, :chuckle:

Bobby
 
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